Clan Fraser

Q: What makes GetShirtz products so special?

A: They’re made by Magic Elves. Have you even read our story? 

Elf Tip: "Read the story first, ask questions later!"

Q: What are GetShirtz products made of?

A: Our shirts are the finest ringspun cotton (known in Elvish as “Cottus Perfecta”) for a gentle, breathable feel.

Hoodies & sweaters are crafted from a magical blend of 50% cotton and 50% polyester (what the Elves call “Cozyfibre Miximus”).

Once the fabric is prepared, our Elves use Elf-Weave to bring each design to life. This is better than the best quality printing techniques known to man - plus it adds the magic we’re famous for.

The result? A durable, vibrant garment of the highest quality and comfort.

Elf Tip: "If you listen closely, you might hear the fabric hum with magic when you first put it on—fear not, that’s just the Elf-Weave settling in."

Q: What exactly is Elf-Weave?

A: Elf-Weave is the ancient, magical technique our Elves use to craft every GetShirtz product. It’s a mix of timeless craftsmanship, mystical energy, and a sprinkle of stardust. No ordinary mortal could replicate it, so we suggest leaving it to the pros.

Elf Tip: "If you’re curious, try saying 'Weavus Magicus' while wearing your shirt—just be ready for some extra spark."

Q: Are your shirts really magic?

A: Yes. Our shirts are woven with genuine Elf magic, designed to boost your confidence, charm, and overall vibe. Side effects may include random acts of heroism and uncontrollable bouts of laughter.

Elf Tip: "Wear your shirt on a Monday—it’s the perfect antidote to any lingering weekend blues."

Q: How do I choose the right size?

A: Our Elves have carefully crafted a Sizing Scroll to help you find the perfect fit—because even magic works better when it fits just right.

Elf Tip: "If you’re stuck between sizes, do a quick twirl in front of the mirror—whichever size feels more heroic is the right choice."

Q: What’s your return policy?

A: While we’re confident our Sizing Scroll will serve you well, we understand that sometimes things don’t fit quite right. If that happens, you can return it within 60 days. Just make sure it’s still in its original condition (no magical mishaps, please!). Let us know what size you need to change to and we’ll send a replacement faster than you can say “Thanks, that was fast.”

Elf Tip: "Before returning, give your shirt one last hug—sometimes all it needs is a little extra love to reignite the magic.”

Q: What if my shirt doesn’t feel magical? (Do you have a guarantee?)

A: If your shirt isn’t filling you with magical power, or there’s something else wrong with it, don’t panic. Helenaya, our Quality Assurance Elf, will personally come round and fix it. And if that doesn’t work (which it will, because Helenaya’s amazing), we’ll send a replacement or give you a full refund. But remember, magic sometimes needs a little time to settle in—so try it on again tomorrow.

Elf Tip: "If the magic’s feeling a little faint, try pairing your shirt with your favorite lucky socks—double the charm."

Q: How fast will I get my shirt?

A: Our Elves work at lightning speed—though not quite 88 mph! Most orders ship out within 1-2 business days, and then it’s up to the USPS (who are also benefiting from a little Elf magic) to get it to your door.

Elf Tip: "If you’re in a rush, leave a carrot out for the postman’s steed—magic likes to reward kindness."

Q: Is it true that GetShirtz mailing bags are enchanted too?

A: Indeed they are. Every mailing bag is sprinkled with a bit of Elf magic to help brighten your mail carrier’s day. We’ve heard reports of spontaneous smiles, bursts of energy, and even the occasional dance move.

Elf Tip: "If your mail carrier seems extra peppy, give them a high-five—it’s probably the Elf magic at work."

Q: How do I wash my shirt? Will the magic wash out?

A: Fear not, mortal. Our Elf-Weave technique ensures that the magic is woven right into the fabric. Simply wash inside out in cold water, air dry, and your shirt will be ready to enchant again. However, we do recommend avoiding dragon fire and potions of invisibility.

Elf Tip: "For an extra boost of magic, hang your shirt under the moonlight to dry—it’ll take A LOT longer, but it’s worth it."

Q: Where do the Elves work?

A: Our Elves have happily set up shop in Nowadays Georgia, where they’re hard at work weaving magic into every GetShirtz product. They have a cozy little corner in our factory that’s decked out with everything they need—like enchanted looms, an endless supply of cookies, and bottomless hot-chocolates. (Ale on the weekends and Margaritas on Tuesdays from five)

Elf Tip: "Want to make friends with an Elf? Send cookies—lots and lots of cookies."

Q: Can I request a custom spell to be woven into my shirt?

A: While we’d love to accommodate every magical request, our Elves are currently focused on perfecting their core spells—like the ones that make you look awesome, feel unstoppable, and keep you smiling all day. Custom spells are reserved for special occasions, like when we need to turn Dave into a frog (again).

Elf Tip: "If you need a little extra magic, just whisper 'Elves, assemble' before putting on your shirt."

Q: How do I summon a support elf?

A: Simply wave your arms in the air, chant “Helpus Nowicus” 69 times, and sprinkle a pinch of stardust into the wind.

Or, if you're out of stardust, you can just email us at help@getshirtz.com. Our Elves (and some humans) are standing by, ready to assist.

Elf Tip: "For faster results, try sending your message with a voucher for Mrs Fields —we always appreciate a snack."

Every Elf who works at GetShirtz is required to take the following oath... 

“By the power of ElfWeave and magical thread,
I swear on my ears and the cookies I’m fed,
That each item crafted is crafted with care,
With magic, precision, and quality rare.
If in 60 days you’re not filled with glee,
Return it, no questions—your refund’s on me.
I stand by my work, both day and night,
For a true Elven promise is always right.”

This serves as the strongest quality guarantee you could find anywhere in the Nowadays world. 

If you find any issue or defect with your order, simply get in touch within 60 days and we’ll make it right. Whatever it takes.