Q: What are GetShirtz products made of?
A: Our shirts are made with soft, comfortable fabric designed for everyday wear.
Most of our shirts are made from ringspun cotton for a soft, breathable feel.
Q: How are your designs printed?
A: Our designs are printed using high-quality Direct-to-Film printing, also known as DTF.
This gives each design a vibrant, durable finish that holds up well with proper care. The print sits on top of the fabric, so larger designs may feel slightly heavier than smaller ones.
Q: Are your shirts comfortable?
A: Yes. Our shirts are made to be soft, wearable, and easy to move in.
You can wear them for photos, parties, vacations, family events, or just a regular Tuesday that suddenly became more coordinated than expected.
Q: How do I choose the right size?
A: Check the size chart before ordering.
For the best fit, compare the measurements with a shirt you already own and like. If you’re between sizes or prefer a looser fit, we recommend sizing up.
Q: What’s your return policy?
A: We offer a 60-day satisfaction guarantee.
If something doesn’t fit right or there’s an issue with your order, contact us and we’ll help make it right with a replacement or refund. Items must be in their original condition.
Q: What if I’m not happy with my shirt?
A: Message us through chat or email us at help@getshirtz.com.
If there’s a problem with your order, reach out and we’ll do our best to fix it. Depending on the issue, we may send a replacement or offer a full refund.
The moment is supposed to be fun. If something gets in the way of that, we want to know.
Q: How fast will I get my shirt?
A: Most orders ship within 1–2 business days.
After your order ships, delivery time depends on USPS. You’ll receive tracking information as soon as your order is on the way.
Q: How do I wash my shirt?
A: Wash inside out in cold water with like colors.
Air drying is best, but you can tumble dry on low if needed. Do not bleach, and do not iron directly over the design.
Basically, treat it like a shirt you want to keep wearing.
Q: Where are GetShirtz products made?
A: Our shirts are printed and fulfilled in Georgia, USA.
Each order is made to order, which helps reduce overproduction and makes sure your shirt is created specifically for you.
Q: Can I request a custom design?
A: Yes, you can send us your idea.
We can’t promise every request will be possible, especially for very detailed artwork or copyrighted references, but we’re happy to take a look.
If you have an idea for a group shirt, lineup shirt, family set, or custom moment, send it our way.
Q: How do I contact support?
A: Email us at help@getshirtz.com.
Please include your order number if you have one, plus a quick explanation of what you need help with. A real human will get back to you.
Every Elf who works at GetShirtz is required to take the following oath...
“By the power of ElfWeave and magical thread,
I swear on my ears and the cookies I’m fed,
That each item crafted is crafted with care,
With magic, precision, and quality rare.
If in 60 days you’re not filled with glee,
Return it, no questions—your refund’s on me.
I stand by my work, both day and night,
For a true Elven promise is always right.”
This serves as the strongest quality guarantee you could find anywhere in the Nowadays world.
If you find any issue or defect with your order, simply get in touch within 60 days and we’ll make it right. Whatever it takes.
